We continually strive to contain costs, while maintaining our commitment to excellence in medical care, by ensuring that every appropriate effort is made to collect money owed to the hospital for services provided. At the patient's request, a detailed bill may be provided. The hospital will send statements to the patients or responsible party in an effort to keep them informed as to the status of all open accounts.
Please contact our Patient Accounts Department at (864) 512-1450 (local) or (800) 388-3496 (toll-free) for more details, Monday through Friday from 8:30 a.m. to 5 p.m. The Business Office is located at 522 North McDuffie St, Anderson, SC. Office hours are Monday through Friday from 8:30 a.m. to 4:45 p.m.
Unpaid balances, including all applicable co-payments, co-insurance, deductibles and any non-covered services are the responsibility of the patient and must be paid within 30 days of receipt of the statement. Payments may be made via:
If You Have Insurance
Patients are responsible for the charges for services received. However, to assist patients in meeting their financial obligations, the hospital will bill their health insurance carrier(s) for them, as long as a valid ID card and/or information regarding insurance coverage is presented at the time of registration.
The hospital accepts assignments of benefits and maintains an active follow-up program with all insurance carriers. Insurance is billed as a courtesy to the patient and the patient remains responsible for contacting their insurance carrier to ensure prompt payment of their accounts. Patients should contact their insurance if payment has not been made within 45 days. Accounts with balances due after 60 days will be billed to the patient. Accounts with delinquent balances or without adequate payment arrangements may be forwarded to a collection agency or attorney.
All patients should be familiar with the terms of their insurance coverage. This will help you understand the hospital's procedures and charges. AnMed Health will need a copy of your health insurance identification card. We may also need insurance forms supplied by your employer or the insurance company.
AnMed Health is contracted to provide services with the following insurance companies and/or networks:
- Absolute Total Care - SC Managed Medicaid
- Advantra - Coventry Health Care (Medicare Advantage)
- AETNA Health
- APS Healthcare, Inc
- BCBS Association - Centers of Excellence (Spine, Knee-Hip, Cardiac)
- Beech Street Corporation
- Blue Cross Blue Shield of SC
- Blue Cross Blue Shield of SC - Medicare Advantage
- BlueChoice HealthPlan of SC
- BlueChoice HealthPlan of SC - SC Mgd Medicaid
- Carolina Care Plan, Inc
- ChoiceCare Network
- CIGNA Behavioral Health
- CIGNA HealthCare of NC
- Companion Benefits Alternative, Inc
- Coventry Health Care of the Carolinas, Inc.
- Humana (Medicare Advantage)
- LifeSynch - Humana Behavioral Health
- Med Cost
- SC State Health Plan
- Select Health of South Carolina, Inc
If your health insurance carrier is not listed, please contact your insurance carrier or your benefits coordinator to assist you in locating a provider in your approved network. AnMed Health will be happy to provide services; however, seeking services out-of-network could result in reduced or denied benefits, and/or increased co-pays or deductibles costs to you.
*AnMed Health and UnitedHealthcare have renewed their network relationship. For more information, read the recent press release.
We will need a copy of your Medicare card to verify eligibility and to process your Medicare claim. You should be aware that the Medicare program excludes some specific payments such as cosmetic surgery, some oral surgery procedures and several preventive and diagnostic procedures. Deductibles and co-payments are the patient’s responsibility and may be due at the time of service.
We will need a copy of your Medicaid card. Medicaid also has payment limitations on a number of items and services
Patients who do not have insurance coverage or who are interested in exploring other options, may benefit from the Health Insurance Marketplace, or "exchange". With one Marketplace application, you can learn if you can get lower costs based on your income, compare your coverage options side-by-side, and enroll. You can apply for coverage online, by phone or in person with the help of a specially-trained navigator. For more information, visit www.healthcare.gov or call 1-800-726-8774 to connect with a navigator. Open enrollment ends March 31, 2014. AnMed Health currently accepts the following plans offered through the Marketplace: BlueChoice MyChoice Advantage and BCBS-SC BlueEssentials.
If you are uninsured, you may be able to receive a prompt pay discount on your bill. For more information about AnMed Health's discount program, talk with the person who is registering or admitting you or call the Patient Accounts office at (864) 512-1417 or 1-800-388-3496.
If you do not have health insurance or if your health insurance does not cover these costs, AnMed Health offers a financial counseling service to help patients identify possible options for medical coverage. The programs we offer assistance with: Social Security Disability & SSI, SC & GA Medicaid Affordable Health Care Act, State Office of Victim Assistance, Charity Care.
AnMed Health and its facilities offer financial assistance, based on the current Federal Poverty Guidelines to uninsured patients and guarantors with an outstanding balance owed for medically necessary services. Patients or guarantors may be determined to be Presumptively Eligible for financial assistance based on eligibility for other specific state or federal programs. Additional information regarding available financial assistance, including copies of the Medical Assistance Program and Application can be found at www.anmedhealth.org . In addition patients can obtain a copy of these documents, at no cost, by sending a request to AnMed Health, Financial Counseling Department, 800 N. Fant St., Anderson, SC, 29621 or in person at 800 N. Fant St., Anderson, SC, 29621. Our Financial Counselors can be reached at 864-512-3435, Monday - Friday from 8:00 - 5:00 to assist you with any additional questions. Patients approved for financial assistance under the AnMed Health's Medical Assistance Program will be billed no more than the amount generally billed (AGB) to Medicare and our Private Health Insurers. Applications for Financial Assistance are also available in Spanish.
To see if you qualify for Financial Assistance, view the AnMed Health Financial Assistance Policy (PDF). To apply for Financial Assistance, complete the AnMed Health Financial Assistance Application (PDF).
Para español, revise el programa de ayuda económica y complete la solicitud de ayuda económica.
For more information on any of these programs or questions on how you may apply or to schedule an appointment, please contact:
AnMed Health Financial Counseling Department
(800) 388-3496 x3435
Monday - Friday 8 a.m. - 5 p.m.