Services

E-Visits

Feel better fast. Only $20.

AnMed Health now offers the convenience of E-Visits for adults with a MyChart account (ages 18 and older). Just answer a few questions and you'll quickly get a treatment plan. From colds to fevers to back pain, AnMed Health is making medical care convenient, wherever you are, whenever you need it. All for only $20. Just click on the link below to feel better fast!

To Start an E-Visit:


1. Log in to your MyChart account. From the
Messaging tab, click Get Medical Advice.


2. Click Symptom-Specific E-Visit and
answer the questions that follow.

Log in to MyChart

Frequently Asked Questions

An E-visit allows adults (age 18+) with a MyChart account to connect online with an AnMed Health provider for quick and easy diagnosis of common minor health concerns for only $20. No need for an office visit — just complete an online questionnaire and you'll receive a treatment plan within a few hours.

Responses generally will be provided within 4 hours (although usually we're a lot quicker) during business hours, which are 7 a.m. to 7 p.m. seven days a week. For after-hours requests, we'll respond the next morning.

Our E-Visit service is available to existing AnMed Health patients with a MyChart account, age 18 or older. Soon, we will be expanding this service to new patients who may not have a MyChart account.

You can use E-Visits for a wide range of issues, including:

  • Back Pain
  • Cough
  • Diarrhea
  • Headache
  • Heartburn
  • Red Eye
  • Sinus Problems
  • Urinary Problems
  • Vaginal Discharge/Irritation

For life-threatening illness or injury, call 9-1-1 immediately. E-Visits should not be used for emergencies.

If we can't provide a diagnosis and treatment plan through an E-Visit, you will not be charged. If you don't have a primary care doctor, please call us at 864.512.3748 and we will be happy to help you arrange an in-office appointment. You may also visit one of our CareConnect urgent care locations.

All you need is a computer, tablet or smartphone with an internet connection. An E-Visit does not use a camera, although you are welcome to attach images when you submit your E-Visit form.

Medications may be prescribed if the provider decides it is appropriate. Any prescriptions will be sent electronically to the pharmacy of your choice.

For life-threatening illness or injury call 9-1-1 immediately and care will be provided at the nearest hospital emergency department. Examples of symptoms that should be treated in the emergency room include:

  • Chest pain or pressure
  • Difficulty breathing or shortness of breath
  • Upper stomach pain or pressure
  • Coughing or vomiting blood
  • Heavy or uncontrollable bleeding
  • Unconsciousness
  • Seizures
  • Falls resulting in major injury
  • Suicidal thoughts
  • Sudden or excessive pain
  • Changes in vision
  • Confusion

An E-Visit costs only $20 and is payable by credit card. You also can pay with your health saving account (HSA) card, however, in most cases, insurance will not cover an E-Visit and therefore the $20 will not apply to your deductible. Please call your insurance provider for specific information about your plan's coverage.

Patient confidentiality is very important to us, and you can be assured that E-Visits meet all HIPAA regulations and requirements. We use the latest health technology through our MyChart portal and Experian partnership to ensure your information is secure.

Yes. You can enter your HSA card number when you submit payment during checkout.

For help using E-Visit, call the AnMed Health Epic Help Desk at 864.512.3742 and select option 3. You can also email your question to mychart@anmedhealth.org.

Yes. To find a primary care physician,call us at 864.512.3748 or visit www.anmedhealth.org.